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Windows Media Streams FAQs
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| Vivid Shop Stream-to-Own™ allows you to buy a movie and watch it as many times as you want. Our video on demand format puts instant gratification within reach of anyone with a broadband Internet connection. Watch your streaming movies anytime you want as often as you want. With a massive library of VOD streams to choose from -- and new titles added daily -- you can find the movie you want and start watching right away. No downloading, no waiting, no hassle! |
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Vivid Shop Stream-to-Own™ allows you to purchase full movie streams and watch them forever. Your streaming movie will never expire. As long as you remain an active customer*, we will store all of your streaming movies in your digital library and allow you to watch them today and forever.
Your streaming movies can be viewed from any location where you have an internet connection - and you never have to download anything to your hard drive.
We have a large selection of titles to choose from, and you can start watching your movie immediately after purchase with no download delays.
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| Our Windows Media Player Streaming service is optimized for users
with a high-speed Internet connection (i.e. DSL, Cable, or T1). The files are encoded
in such a way that they stream at faster speeds depending on what your connection speed supports.
Please click here
for a sample. We want you to ensure that the quality is satisfactory
before purchasing a movie. |
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Our Windows Media Player streams never expire. After purchasing your movie, you can begin to watch instantly. You don't have to download anything to your computer. Watch the entire movie or just the first few minutes. Come back and watch it tomorrow or months from now. Your streaming movie will be there whenever you want to watch it, from any computer in the world.
All you have to do in order to keep your digital library with us is remain an active customer and make at least one purchase every 12 months (starting with your first Stream-to-Own™ purchase). If you do not remain an active customer, all titles in your Stream-to-Own™ library will be removed.
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A few minutes after your purchase, your Windows Media Player Streaming key will be displayed in
your VOD library and you will also receive an email with your VOD key.
You can start viewing or resume viewing a Windows Media Player movie by clicking the link in your
VOD library
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Most Windows Media Player Streaming titles are $9.99 but occasionally some titles are discounted and premium titles may cost more.
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Yes, you can add as many movies as you want to your cart and view them at your convenience.
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If you have problems playing these movies, please first check that you have the appropriate hardware,
software and system requirements If the problem persists, please contact Customer Service.
You can send an email with a description of the problem to Customer Service at customerservice@vividsuperstore.com, 24 hours a day,
7 days a week. A Customer Service representative will respond to your email within 24 hours.
Customer Service representatives are also available by phone from 9:00 am - 6:00 pm Pacific Time Monday through Friday, and from 9:00 am - 5:00 pm Saturdays and Sundays.
Customer Service can be reached at 1.800.944.3933 and +1.415.575.9700.
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Streaming movies that were purchased prior Stream-to-Own™ are allotted enough time to watch the movie from start to finish plus extra time for rewinding or forwarding. Once you have watched the minutes allotted, you will no longer be able to watch the movie and will see a message that the code is invalid or has expired.
If you would like to watch this movie as a Stream-to-Own™ title, you can re-purchase the movie and watch it with no expiring minutes.
If you experience any other difficulties, please contact Customer Service.
You can send an email with a description of the problem to Customer Service at customerservice@vividsuperstore.com, 24 hours a day, 7 days a week. A Customer Service representative will respond to your email within 24 hours.
Customer Service representatives are also available by phone from 9:00 am - 6:00 pm Pacific Time Monday through Friday, and from 9:00 am - 5:00 pm Saturdays and Sundays.
Customer Service can be reached at 1.800.944.3933 and +1.415.575.9700.
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You need to be 18 years or older to purchase anything at Vivid Shop.
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| We're encoding movies as fast as we can! Check back later and we may have it for you.
You may see our entire collection
here
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Silverlight is a media player designed by Microsoft which delivers rich Internet applications and media experiences on the Web. It is available for Windows, Mac, and Lunix platforms With it, you can instantly view the thousands of Streaming and Pay-Per-minute titles we offer on any of these operating systems.
System Requirements:
The system requirements for Microsoft Silverlight and associated technologies are listed below.
Windows
- Operating System: Windows 7, Windows Vista, Windows XP Service Pack 2
- Intel® Pentium® III 450MHz or faster processor (or equivalent)
- 128MB of RAM
Mac OS
- Operating System: Apple Mac OS X 10.4.11+ (Intel-based) or above
- Intel CoreTM Duo 1.83GHz or faster processor
- 128MB of RAM
From where do I download the current Silverlight player:
Additional Information:
More information can be found at: http://www.silverlight.net/
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In addition to Windows Media Player Streaming titles, we also offer
Downloads.
Click here to learn more about Windows
Media Downloads. |
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Stream-to-Own™ Terms & Conditions
Stream-to-Own™ is a service available to our active customers. In order to maintain access to your streaming library, you must make at least one purchase every 12 months (starting with your first Stream-to-Own™ purchase) to keep your account active. If you do not remain an active customer, all titles in your Stream-to-Own™ library will be removed.
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company. Publically traded on NASDAQ: PRVT.